![]() “We offer enterprises complete control – from what data LLMs can access to where that data and LLM is hosted,” May Habib, Writer CEO and cofounder said in a written statement. “If you don’t control your generative AI rollout, you certainly can’t control the quality of output or the brand and security risks.” Key considerations to mitigate generative AI’s risksĪlshikh stated that commercial models like ChatGPT typically gather intelligence from various public sources, which can be beneficial for creativity but detrimental to brand consistency. These features include a self-hosted large language model (LLM), allowing customers to host, operate, and customize their LLM on-premises or in their cloud service.Īdditionally, the company has introduced Knowledge Graph on the Writer platform, which allows customers to index and access any data source, from Slack to a wiki to a knowledge base to a cloud storage instance. The company recently announced new product features aimed at providing its enterprise customers with the highest levels of accuracy, security, privacy and compliance throughout all stages, from data sources to all the surfaces where people work. Unfortunately, ChatGPT and others like it are leading to a rise in incorrect information, a major issue for enterprises that must rely on the accuracy and brand consistency above anything.” New Writer product features “Enterprises need more than the ability to generate creative stories and sonnets - they must protect their brand and reputation. “ChatGPT itself recognizes that it isn’t particularly accurate,” said Alshikh. However, the tool’s limitations, such as its limited dataset, inaccuracies, hallucinations, bias and data privacy concerns are widely acknowledged. At Writer specifically, we’re seeing much usage in finance and insurance.”Īlshikh believes ChatGPT is valuable for most people, as it is free, easy to use, and suitable for general purposes. “They were followed by finance and insurance (8%), scientific and technical service (8%) and manufacturing (5%). ![]() “It was surprising that construction and IT (16%) were among the top industries using generative AI,” Alshikh told VentureBeat. Moreover, 56% of respondents said generative AI increases productivity by at least 50%, while 26% reported that it boosts productivity by 75% or more. ![]() In addition, nearly one-fifth (19%) of respondents indicated that their company currently uses five or more generative AI tools. The survey yielded significant findings, with one key discovery being that almost all organizations are employing generative AI in various functions, with information technology (30%), operations (23%), customer success (20%), marketing (18%), support (16%), sales (15%) and human resources (15%) being the most common areas of implementation.Īccording to the report, 59% of the respondents said their company has either already purchased or plans to buy a generative AI tool this year. Use of generative AI in the workplace: Boon or bane? The survey was carried out via survey platform Pollfish between April 13 and April 15, 2023. Writer conducted the survey with more than 450 enterprise executives working in organizations with more than 1,000 employees. ![]() That stuff kills you when you’re busy and trying to move fast, and generative AI can take care of it automatically.” “But the real value comes in the other parts - the tedious parts - of the content development process: repurposing, analyzing, researching, transforming and even distributing content. “AI saves writers like marketers, UX designers, editors, customer service professionals and others tons of time generating new content from scratch,” said Alshikh.
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